How This FAQ Works for You
Most questions we receive come down to three things: how to get money in, how to get money out, and what to do when something on the account needs attention. We've organised this page around exactly those topics. To deposit, open your bKash, Nagad, or Rocket app, send to the account number shown in the cashier, and confirm with your PIN —
the balance appears in your wallet once the transfer clears. Withdrawals follow a verification step: we confirm the wallet number matches the one on your account before releasing funds. For login issues, the OTP is sent to your registered mobile number; if it doesn't arrive within a couple of minutes, check your network and request a new one. Players in Dhaka and
elsewhere across Bangladesh can reach the lobby on any Android or iOS device without downloading a separate app — the mobile site loads the full cashier and game rooms directly. If your question isn't covered below, our support team is reachable via live chat.
- bKash deposit path
- Nagad transfer
- Rocket top-up
- Account OTP login